We can ONLY accept unused inkjet cartridges that are originals - we cannot use any that are generic or remanufactured. Please leave full/unused cartridges in whatever packaging they are in and send as many as possible in the shipping box. Full cartridges can be included with your empties and are paid the same as for empties. Please put paper or plastic between the full and empty cartridges. If you only have full cartridges and no empties please contact email@example.com - 800-456-4320 to see if we can accept them.